Order Processing & Shipping – shoppamelalove.com

Last Updated: [Date]

1. Processing Time

  • Orders typically process within 1–3 business days (excluding weekends/holidays)
  • Delays may occur during:
    • Holiday seasons
    • Product launches
    • Extreme weather events

2. Shipping Options

U.S. Domestic:

  • Standard (3–7 business days): Free on orders $100+
  • Express (2–3 business days): Flat rate $15
  • Overnight (1 business day): $25 (order by 12PM EST)

International:

  • Standard (7–21 business days): Price varies by destination
  • Duties/taxes calculated at checkout for select countries

3. Order Tracking

  • Tracking number emailed once shipped
  • Check status via:
    1. Your account at shoppamelalove.com/orders
    2. Carrier’s website with tracking #
  • Allow 24–48 hours for tracking to activate

4. Shipping Restrictions

We cannot ship to:

  • PO Boxes (via FedEx/UPS)
  • APO/FPO addresses
  • Certain countries due to customs regulations

5. Undeliverable Packages

If returned to us due to:

  • Incorrect address
  • Failed delivery attempts
  • Unpaid customs fees
    We will:
  • Contact you via email
  • Refund minus shipping costs

6. International Orders

  • Customer responsible for:
    • Import duties
    • Customs clearance fees
    • Package tracking locally
  • No guaranteed delivery dates

7. Holiday Shipping Deadlines

Refer to our annual Holiday Shipping Calendar at:
shoppamelalove.com/holiday-shipping

8. Missing/Lost Packages

  • Domestic: File a claim after 10 business days
  • International: Allow 21 business days before inquiry
    Submit requests via: shoppamelalove.com/shipping-help